UrUXSux When You Literally Repeatedly Send Meaningless Notifications - IMRAN™ I opine regularly about User Experience and Customer Experiences for almost 20 years. I love speaking at CX/UX conferences. LONG ago, I even started #UrUXSux on the platform that is now unusable and called X. I still have thousands of screenshots to share from hundreds of companies, orgs, sites, and real world photos of places/signs, and more. Some are at the page I created for it at: "CustomerExperience UserExperience UserInterface Design Aren't Rocket Science!" linked in the comment below. The idea is not to insult but to highlight the ways UX/CX/UI still seem to be secondary thoughts or completely missing in the product or service or site design. To be fair I do not exclude anyone. That includes companies like my own employer, or companies it owns, like this platform and others. Since its acquisition by Microsoft, LinkedIn UX has gotten less-crappy (I still cannot call it good) over the years, but some of it is still weirdly bad. For example, meaningless repetition of notifications of the same useless info -- literally within the same hour - is one frequent example on LinkedIn. As you can see, I was notified that 36 people (why that weird number?) saw my post. Not that there was any engagement or comment that I needed to respond to. Just that 36 random news feeds randomly saw something I posted for fun. Then, within the same notification stream, literally the next one a few minutes later is that... drum roll.... 39 people (and why THAT weird number?) had seen my post. Again, useless information and definitely not worth sending me two notifications about. I would love to hear examples of bad UX/CX from here and other businesses/orgs. And who do you think does something really well that we (and others) can learn from. © 2024 IMRAN™ #IMRAN #IMHO #commentary #UX #UI #CX #CustomerSuccess #customerexperiences #customerobsession #designthinking #LinkedIn #cxinnovation #cxoinsights #cxtrends #cxleadershipUrUXSux When You Literally Repeatedly Send Meaningless Notifications - IMRAN™ I opine regularly about User Experience and Customer Experiences for almost 20 years. I love speaking at CX/UX conferences. LONG ago, I even started #UrUXSux on the platform that is now unusable and called X. I still have thousands of screenshots to share from hundreds of companies, orgs, sites, and real world photos of places/signs, and more. Some are at the page I created for it at: "CustomerExperience UserExperience UserInterface Design Aren't Rocket Science!" linked in the comment below. The idea is not to insult but to highlight the ways UX/CX/UI still seem to be secondary thoughts or completely missing in the product or service or site design. To be fair I do not exclude anyone. That includes companies like my own employer, or companies it owns, like this platform and others. Since its acquisition by Microsoft, LinkedIn UX has gotten less-crappy (I still cannot call it good) over the years, but some of it is still weirdly bad. For example, meaningless repetition of notifications of the same useless info -- literally within the same hour - is one frequent example on LinkedIn. As you can see, I was notified that 36 people (why that weird number?) saw my post. Not that there was any engagement or comment that I needed to respond to. Just that 36 random news feeds randomly saw something I posted for fun. Then, within the same notification stream, literally the next one a few minutes later is that... drum roll.... 39 people (and why THAT weird number?) had seen my post. Again, useless information and definitely not worth sending me two notifications about. I would love to hear examples of bad UX/CX from here and other businesses/orgs. And who do you think does something really well that we (and others) can learn from. © 2024 IMRAN™ #IMRAN #IMHO #commentary #UX #UI #CX #CustomerSuccess #customerexperiences #customerobsession #designthinking #LinkedIn #cxinnovation #cxoinsights #cxtrends #cxleadership

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