Thursday, October 12, 2006

To Buy Or Not To Buy: Wells Fargo Financial's Moronic Browser Choice Means NO

It amazes me how dumb and moronic some companies can be. Here is Wells Fargo, whose WellsFargoFinancial.com web site will not let you conduct business or even log in, much less payments unless you are using the worst or lamest or deadest browsers in the world... this is from their web site. If you are picking a credit or financial services firm, and hoping to go online from almost any computer that you may have access to, avoid Wells Fargo. From being a web pioneer, they are now brain dead in their selection of browers being forced on users... better to pick a different bank than use one of these lame browsers.

Imran

Their web site demands these great high end browsers to pay your bills online:


"Netscape® 6.XX and 7.XX
* Netscape Navigator/Communicator Upgrade for Windows
* Netscape Upgrade for Macintosh

Microsoft® Internet Explorer (MSIE) 5.X - 6.XX
* MSIE Upgrade for Windows

America Online® 4.0 - AOL 8.0 for Windows; use with MSIE 5.X - 6.0
* America Online Browser Upgrade"
"

You can write a detailed complaint to them and this is what you get back.... note the directive not to bother them anymore with email replies.. they will not be read. Nice touch.

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From: wffcustomerservice@wellsfargo.com
Subject: In response to your WellsFargoFinancial inquiry

Thank you for your correspondence. If you need assistance with online bill pay, please contact Wells Fargo Financial Customer Service at 800-346-3009 (M-F) 8:30-5:00 CST for assistance.
Please do not reply directly to this email.
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